SHIPPING, RETURNS, CONTACT
Shipping Information
We aim to dispatch all orders on the day of the order, or at the latest the next working day. We use Royal Mail (insured and tracked.)
If there is a problem with the order or getting it to you on time, we will let you know.
If you have any questions regarding delivery or postage please contact us at: Rosie1186@hotmail.com and head the email DELIVERY, or call us on +44 (0) 7515717611 and we'll do everything we can to help!
Shipping Times
United Kingdon
Recorded Signed for™
Delivered within 3-5 working days.
A single T-shirt to anywhere in the UK will cost £2.50. The most you'll pay for recorded delivery is £3.95 (regardless of the number of t-shirts you order)
Special Delivery™
Delivered within 1-2 working days.
This is a priority service to allow you to receive any order you may need urgently. Special Delivery prices start at £5.00 and go up to £9.00 dependant on the weight.
Europe and the Rest of the World.
We ship anywhere worldwide!
One t-shirt costs £5.00 anywhere worldwide. (Prices will go up slightly depending on the number of t-shirts you order and the weight!)
(Important: Additional charges for customs clearance must be borne by the recipient. We have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you may want to contact your local customs office for further information.)
Returns information
We love our products, and want you to love them too. If, for any reason, you're not happy please return the items and we will either exchange them or give you your money back.
We will issue a full refund on receipt of goods, (in original condition.)
Unfortunately we can't refund any costs you incur in returning the goods to us. It is your responsibility to ensure any returned goods reach us. Ask the carrier to stamp and date a Proof of Postage Certificate, as this proves that you sent it back to us if it gets lost in transit.
Refunds will only be made to the credit/debit card used to purchase the T-shirts. Please include a note saying who you are and whether you want a refund, or to exchange for a different size or colour.
Send this all to us at the address below:
Returns:
Rosie Apps Returns
Shaftesbury,
Longfield Road
Dorking, Surrey, RH4 3DF
Can I speak to someone about a return, complaint or query?
Sure, just give me a call on (0) 7515717611 and I can answer any questions. Or you can email me at Rosie1186@hotmail.com
I will always listen and try my best to sort things out so you're happy!
Contacting Us
If you need to contact us for any reason we are available on the phone and email.
Contact Info:
T: 07515717611
E: Rosie1186@hotmail.com
